These Terms are a binding contract between you and Writelio. They cover what we owe you, what you owe us, and — because Writelio generates content that you publish under your own name — who is responsible for what.
Writelio LLC, a Delaware limited liability company ("Writelio", "we", "us"), provides an AI content platform that researches, drafts, claim-checks, and publishes SEO content. These Terms govern your access to and use of the Writelio website, application, and API (the "Service"). By creating an account or using the Service, you accept these Terms. If you do not accept them, do not use the Service.
If you are accepting these Terms on behalf of a company or other organisation, you confirm that you have authority to bind that organisation, and "you" refers to that organisation.
You must be at least 18 years old and provide accurate registration details. You are responsible for all activity under your account and for keeping your credentials secure. Notify us immediately at hello@writelio.com if you suspect unauthorised access.
Seats are licensed per plan. Do not share a single seat between multiple people, and do not create multiple accounts to circumvent plan limits or trial allowances.
Every new account starts with a 7-day free trial. No payment card is required. The trial runs on Starter-tier capacity and is capped at 7 articles for the whole trial — not per day and not per month.
You may extend the trial once, by a further 7 days. The extension adds time only: the 7-article allowance does not increase. Articles you generate during the trial remain yours to keep and publish, whether or not you subscribe. We may modify or withdraw trial terms for future signups, but never retroactively for a trial already in progress.
Paid plans are billed in advance on a recurring basis at the price shown at checkout. Plans differ by capacity, not by feature — every paid plan includes the full product.
Unused article allowance does not roll over between billing periods.
Your content is yours. As between you and Writelio, you own the inputs you provide (brand profiles, source material, prompts, keywords) and the outputs the Service generates for you. You keep every article you create, including articles generated during a free trial, and including after you cancel.
We do not train on your content. We do not use your inputs or outputs to train, fine-tune, or improve any AI model, and we do not permit our AI subprocessors to do so on our behalf. This is a commitment, not a setting you have to find.
The licence you give us. You grant Writelio a limited, non-exclusive, worldwide, royalty-free licence to host, store, reproduce, transmit, and process your content — solely to operate the Service for you (for example, to generate a draft, run a claim scan, or publish to a CMS you connected). This licence exists only so the product can function, ends when you delete the content or close your account, and grants us no right to publish, sell, or reuse your content for any other purpose.
Our IP. The Writelio platform — its interface, design, models, pipelines, algorithms, trademarks, and codebase — remains our property. These Terms grant you a right to use the Service, not to copy, resell, reverse-engineer, or build a competing product from it.
Feedback. If you send us suggestions, we may use them without obligation or compensation to you.
This section matters more than any other. Read it.
AI output is probabilistic, not authoritative. The Service uses large language models. They can produce statements that are inaccurate, outdated, biased, misleading, or entirely fabricated — including invented statistics, misattributed quotes, and citations to sources that do not exist. They can also produce output similar to content generated for another customer. This is an inherent property of the technology, not a defect in the Service.
You must review before you publish. The Service is designed to keep a human in the loop: approval is on by default at each stage. If you choose to enable end-to-end automation, you do so at your own risk and you remain fully responsible for everything published under your name. Nothing in the Service transfers editorial responsibility from you to us.
You are the publisher. When content generated with the Service is published to your site or channels, you are its publisher and author of record. You are solely responsible for ensuring it is accurate, adequately substantiated, non-infringing, and compliant with every law and platform rule that applies to you — including advertising and consumer-protection law (such as the FTC Act and 16 CFR Part 255 in the United States), sector-specific rules for regulated claims, and the terms of any platform you publish to.
Claim Guard flags language that may present substantiation or compliance risk. It is a drafting tool built by a software company, not a lawyer, and it does not create a solicitor-client or attorney-client relationship. It will miss risky claims and it will flag harmless ones. A clean Claim Guard scan is not a legal opinion, a compliance certification, or a defence. Do not rely on it as one. For anything consequential, consult qualified counsel in your jurisdiction.
Search engines and AI assistants control their own ranking, indexing, and citation behaviour, and change it without notice. We do not control it and cannot promise it. We make no guarantee that content produced with the Service will rank in search results, attract traffic, generate revenue, be indexed, or be cited by any AI engine. Optimisation scores, visibility metrics, and modelled figures shown in the product are estimates and forecasts — not commitments.
You agree not to use the Service to produce, publish, or distribute content that:
You also agree not to resell or white-label the Service except where your plan expressly permits it, not to scrape or reverse-engineer the platform, not to attempt to circumvent rate limits or plan quotas, and not to use the Service to build a competing product.
We may suspend or terminate an account that breaches this section, and we may do so immediately and without refund where the breach is serious, unlawful, or exposes us or other customers to risk.
The Service connects to third-party platforms you choose — CMSs, search-data providers, AI model providers, and payment processors. When you connect an integration, you authorise us to act on your behalf within the scope you grant, and you remain bound by that platform's own terms. We are not responsible for a third-party platform's availability, behaviour, pricing, or decisions, including a decision to remove your content, throttle your API access, or close your account.
Where your plan includes the Mention Network, participation is optional and opt-in. Matching is asymmetric — sites are never paired into direct reciprocal exchanges — and mentions are placed editorially within relevant content. Even so: search engines set their own policies on links, apply them at their discretion, and change them without notice. We cannot and do not guarantee how any search engine will treat a link, and we do not warrant that participation will improve — or will not harm — your rankings. You decide whether to participate, and you accept that risk. If you are unsure, do not opt in.
We work to keep the Service available, but we do not promise uninterrupted or error-free operation except where your plan includes a written service-level agreement. We may perform maintenance, and we may add, change, or remove features. If we discontinue a material feature you depend on, we will give you reasonable notice and, where a paid period is affected, a pro-rata credit or refund for the unused portion.
To the fullest extent permitted by law, the Service and all AI-generated output are provided "as is" and "as available", without warranty of any kind, express or implied. We specifically disclaim the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and we disclaim any warranty that output will be accurate, original, substantiated, compliant, or fit to publish without your review.
Some jurisdictions do not allow the exclusion of implied warranties. Where that is the case, the exclusions above apply to the fullest extent that law permits, and nothing in these Terms limits rights you have that cannot lawfully be limited.
To the fullest extent permitted by law, Writelio and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, business opportunity, traffic, search rankings, or data — even if we were advised such damages were possible.
In particular, and without limiting the above, we are not liable for any claim arising out of content you published: including a regulatory action, consumer complaint, defamation claim, infringement claim, search-engine penalty or manual action, deindexing, or loss of visibility — whether or not the content was generated with the Service and whether or not Claim Guard flagged it.
Our total aggregate liability for all claims arising out of or relating to these Terms or the Service is limited to the greater of (a) the total fees you actually paid us in the twelve months immediately before the event giving rise to the claim, or (b) one hundred US dollars ($100).
These limits apply regardless of the legal theory — contract, tort, negligence, strict liability, or otherwise — and survive any failure of an essential remedy. Nothing here excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
You agree to indemnify and hold harmless Writelio and its officers, employees, and suppliers from any claim, demand, loss, liability, or expense (including reasonable legal fees) arising out of: (a) content you published, including content generated with the Service; (b) your breach of these Terms or of the Acceptable Use section; (c) your violation of any law or of a third-party platform's terms; or (d) your infringement of anyone's intellectual property or other rights.
We will notify you of any such claim, and you may control the defence — provided that you may not settle any claim in a way that imposes an obligation or admission on us without our written consent.
You may close your account at any time. We may suspend or terminate your access if you materially breach these Terms, if your payment fails, if we are required to by law, or if your use poses a security or legal risk to us or to other customers. Where the circumstances allow it, we will give you notice and a chance to put things right first.
On termination, your right to use the Service ends. You keep the articles you created — we will give you a reasonable period to export your content before deletion, except where an account was terminated for serious misuse. Sections that by their nature should survive (content ownership, disclaimers, liability, indemnity, governing law) survive termination.
These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. You and Writelio agree to the exclusive jurisdiction of the state and federal courts located in Delaware for any dispute that is not otherwise resolved.
Talk to us first. Before starting formal proceedings, you agree to contact us at hello@writelio.com and give us 30 days to resolve the issue informally. Most things are fixable with an email.
Any claim must be brought within one year of the event giving rise to it, and must be brought individually — not as a class, collective, or representative action.
If you are a consumer resident in a jurisdiction whose law gives you mandatory rights or a mandatory forum, nothing in this section removes them.
We may update these Terms. If a change materially reduces your rights, we will give you at least 30 days' notice by email or in-product before it takes effect, and continuing to use the Service after that date means you accept the change. If you do not accept it, cancel before the effective date and we will refund any unused prepaid period.
These Terms, together with the Privacy Policy and Cookie Policy, are the entire agreement between us. If any provision is held unenforceable, the rest stays in force. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
Questions about these Terms: hello@writelio.com